Privacy Policy
Effective Date: 1 January 2025
1. Introduction
Fyndii ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: Name, email address, phone number, location, payment information, and other details you provide when registering, submitting a service request, or communicating with us.
- Usage Data: Information about how you use our website and services, including IP address, browser type, device information, operating system, referring URLs, pages viewed, and access times.
- Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content and ads.
- Third-Party Information: We may receive information about you from third parties, such as service providers, analytics partners, or social media platforms if you interact with us through those services.
3. How We Use Your Information
- To provide, operate, and maintain our services
- To process transactions and send related information, including confirmations and invoices
- To match customers with service professionals
- To communicate with you about your account, requests, or customer service inquiries
- To send important updates, offers, newsletters, or marketing communications (you may opt out at any time)
- To personalize your experience and deliver relevant content and advertisements
- To monitor and analyze usage, trends, and activities to improve our services
- To detect, prevent, and address technical issues, fraud, or other illegal activities
- To comply with legal obligations and enforce our terms and policies
4. How We Share Your Information
- With service professionals to fulfill your requests and facilitate communication
- With trusted third-party service providers who assist us in operating our platform, processing payments, analytics, marketing, or customer support
- With affiliates, subsidiaries, or business partners as necessary for business operations
- With law enforcement, regulators, or other parties when required by law, regulation, or to protect our rights, property, or safety
- In connection with a business transfer, such as a merger, acquisition, or sale of assets (you will be notified of any change in ownership or use of your information)
- With your consent or at your direction
- With professionals when you enable “Looking for Work”: If you enable the “Looking for Work” feature and upload your CV, your details and CV may be automatically shared with professionals who post hire requests that match your service, skills, and location. You may disable this feature at any time in your dashboard to stop sharing your details and CV with professionals.
Special Note on Hire Requests and CV Sharing
By enabling the “Looking for Work” feature and uploading your CV, you consent to Fyndii sharing your information and CV with professionals who post matching hire requests. Fyndii only facilitates the match and is not responsible for the outcome of any hiring process or subsequent arrangements between customers and professionals. You may disable this feature at any time to stop sharing your information for this purpose.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your own, where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Your Rights & Choices
- You may access, update, correct, or delete your personal information by contacting us.
- You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.
- You may disable cookies in your browser settings, but this may affect site functionality.
- Depending on your location, you may have additional rights regarding your personal data, such as the right to object to processing or request data portability.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
10. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes are posted constitutes your acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@fyndii.com.