Make an informed decision
- Describe the requirement accurately
- Check relevant information
- Understand the quote and scope
Safety & trust
Better decisions start with better information.
Fyndii is designed to make connecting with professional businesses simpler. We also believe users should understand who they are dealing with, what Fyndii does, and the checks they should make before agreeing to work.
01Clear information
Review what has been supplied before making a decision.
02Independent checks
Confirm the details that matter for the work.
03Shared responsibility
Both sides communicate accurately and respectfully.
What Fyndii does — and doesn’t do
A connection is not an endorsement.
Fyndii provides technology that helps customers discover and connect with independent professionals. A profile, email confirmation or match appearing on Fyndii should not be treated as an endorsement, guarantee of workmanship, or confirmation of identity, business status, qualifications, licences or insurance.
Service agreements are made directly between the customer and professional. Before proceeding, independently check the information that matters for the type and value of work involved.
Fyndii provides the connection.You choose who to communicate and work with.
A responsible marketplace
Three roles. Clear responsibilities.
Fyndii supports discovery and communication. Customers and professionals remain responsible for the decisions and agreements they make.
Provide platform tools
- Service discovery and matching
- Professional profile information
- Responses, quotes and chat
Represent the business accurately
- Keep profile details current
- Quote and communicate clearly
- Make only genuine claims
Before agreeing to work
A practical customer checklist.
The right checks depend on the service. These steps provide a useful place to begin.
- 01
Review the profile
Read the business information, services, coverage, portfolio and reviews that are available.
- 02
Confirm the scope
Make sure both sides understand the work, deliverables, timings and exclusions.
- 03
Ask for a written quote
For substantial work, keep an itemised price and agreed scope in writing.
- 04
Check relevant credentials
Ask for evidence of qualifications, registrations, licences or insurance where they matter.
- 05
Confirm business details
For larger projects, independently check company or trading information where appropriate.
- 06
Keep important communication
Retain relevant quotes, agreements and messages for your own records.
- 07
Use your judgement
If something is unclear or feels wrong, pause until you are comfortable proceeding.
Checks vary by service
What matters for one job may not matter for another.
These examples are general prompts, not professional or legal advice.
Electrical, gas and regulated work
Relevant registrations, competence and insurance may be important. Confirm current evidence with the appropriate independent body.
Building and property projects
Consider insurance, previous work, permissions, detailed scope, staged pricing and written quotations.
Accountancy and financial services
Check any professional membership or regulatory status required for the service you need.
Health, fitness and wellbeing
Ask about relevant training, qualifications, professional registration and insurance.
Digital and creative services
Review portfolios, ownership terms, deliverables, milestones, revisions and payment arrangements.
Profile information
Supplied by the professional. Reviewed by the customer.
Professional profiles can contain a business name, description, services, contact information, location and working area, portfolio media, qualification documents, Google Reviews links and Fyndii reviews.
This information is supplied or uploaded by the professional. Fyndii does not currently validate identity, business status, portfolio ownership, qualifications, licences or insurance. Customers should independently confirm anything important to their decision.
SupportedEmail confirmed
A completed professional email-confirmation step indicates access to that email address.
Not confirmed by FyndiiIdentity verified
Not confirmed by FyndiiBusiness verified
Not confirmed by FyndiiQualifications verified
Not confirmed by FyndiiInsurance checked
User-submitted reviewWhat the current form collects
- Name
- Entered by reviewer
- Role
- Optional, self-described
- Rating
- 1 to 5 stars
- Review
- Written by reviewer
- Service date
- Entered by reviewer
Reviews on Fyndii
Useful context, with clear limitations.
Professionals can share a public Fyndii review link. The person using it enters their own name, rating, comments and service date.
A completed Fyndii transaction is not currently required, reviewer identity is not confirmed, and there is no built-in moderation, professional-response or review-reporting workflow. Treat reviews as user-submitted information and consider them alongside other checks.
Trust works both ways
Good information and conduct from both sides.
Build confidence with accuracy.
- Describe the business and services accurately
- Use portfolio material you are entitled to use
- Claim only qualifications and accreditations you hold
- Keep prices, scope and exclusions clear
- Maintain current profile information
- Communicate professionally and respect privacy
Create a clear, respectful request.
- Provide accurate job and location information
- Avoid sharing unnecessary sensitive details
- Understand a quote before accepting it
- Carry out checks appropriate to the work
- Communicate changes clearly
- Treat professionals respectfully
Accounts, messages and payments
Know what the platform handles.
Protect your login
Use a strong, unique password and do not share it. Be cautious of unexpected requests for passwords, payment details or account information.
Share only what is needed
Fyndii provides in-platform chat, but it should not be used for passwords or unnecessary financial, identity or sensitive personal information.
Read Privacy PolicyNo service-payment protection
Fyndii uses a third-party payment provider for professional subscriptions. It does not currently process or hold customer-to-professional service payments, provide escrow or protect those payments.
Things worth pausing for
Caution is reasonable when something doesn’t add up.
One sign may have an innocent explanation. Ask questions and do not proceed until you are satisfied.
- Pressure to make an immediate decision
- Requests for unusual or hard-to-trace payment methods
- Refusal to provide basic business information
- Relevant credentials that cannot be demonstrated
- Pricing that differs dramatically without explanation
- Requests for unnecessary personal information
- Unexpected messages claiming to represent Fyndii
Something doesn’t look right?
Contact Fyndii directly.
Fyndii does not currently provide an in-platform report or block control. If you encounter suspicious behaviour, misleading profile information or inappropriate content, retain relevant details and email hello@fyndii.com.
Impersonation warningFyndii will not need your password by message or email.
Be cautious of unexpected contact requesting login details, unusual payments or sensitive account information while claiming to represent Fyndii. Check suspicious communication using the email address shown here.
Safety & trust FAQ
Clear answers about Fyndii’s role.
These answers reflect the platform’s current functionality and published Terms.
Read Terms & ConditionsDoes Fyndii verify every professional?
No. Professional email confirmation may indicate access to an email address, but Fyndii does not currently confirm identity, business status, qualifications, licences, insurance or background information.
Does Fyndii guarantee a professional’s work?
No. Fyndii does not employ or endorse listed professionals and does not guarantee availability, quality, workmanship or outcomes. Service agreements are directly between the customer and professional.
What should I check before hiring?
Review the profile and independently check the business details, experience, references, qualifications, registrations, licences or insurance relevant to the work. Confirm the scope, timing and price in writing.
Are Fyndii reviews verified?
No. Reviews are submitted through a public form and are not currently tied to a confirmed transaction or confirmed reviewer identity. There is no built-in moderation or review-reporting workflow.
How do I report a concern?
There is no in-platform report control at present. Retain relevant information and email hello@fyndii.com.
Does Fyndii handle service payments?
No. Fyndii processes professional subscription payments through a third-party provider, but does not currently hold or protect payments between customers and professionals.
What information should I avoid sharing?
Do not share passwords. Avoid sending unnecessary bank details, identity documents, health information or other sensitive personal information through requests or chat.
How can I check professional credentials?
Ask the professional for current evidence, then confirm it independently with the relevant company register, professional body, regulator, licensing scheme or insurer where appropriate.
Use Fyndii informed
Clear information. Sensible checks. Better conversations.
Fyndii helps create the connection. Take the time to decide whether it is the right one for you.