Fyndii is a technology marketplace that connects customers with independent professional businesses. Fyndii does not carry out the services itself.
Fyndii help centre
Questions? Let’s find the answer.
Everything you need to know about finding professionals, receiving opportunities and using Fyndii.
Showing all questions
For customers
Finding professional help
You select the service and provide the location where it is needed. Fyndii compares those details with professionals’ selected services, base location and working radius. Relevant professionals may receive or access the opportunity and decide whether to respond. A response is not guaranteed, and you decide who you want to work with.
Fyndii covers more than trades. Categories include home and construction, creative and digital, business and professional services, health and fitness, wellbeing, education, vehicle services, property and events. Browse services.
Yes. Customers can search, post requirements and connect with professionals without paying a Fyndii subscription or platform fee.
Start from Find Professionals, choose a service and provide the requested requirement and location details.
No. You decide whether to contact, accept a quote from or work with any professional.
Professionals can use customer contact details and in-platform chat when responding to an opportunity. The chat flow also allows professionals to send offers that customers can accept or decline.
No. Fyndii supports discovery and matching. You review the information available and make the final decision.
Yes. Customer accounts can hold multiple service requirements. Provide accurate details for each one.
For professionals
Profiles and opportunities
Independent professionals and service businesses aged 18 or over can create a professional account for services represented on Fyndii.
Use the professional setup form to register, choose services and add business details. Professional registration sends an email-confirmation link.
You can add a business name and description, services, postcode, areas covered, working radius, contact details, profile image, portfolio media, qualification documents and review links. This information is supplied by you and is not validated by Fyndii.
Yes. Both services and distance coverage can be updated from the professional profile tools.
Fyndii checks customer requirements against the services and distance coverage on your profile. Matching opportunities can then be made available or notified by email. Availability and customer responses are not guaranteed.
No. You decide which opportunities are relevant and whether to contact, chat with or quote the customer.
Fyndii’s published pricing describes up to three recent leads within a 30-day period. Current dashboard access does not consistently enforce that allowance, so it should not be treated as a guaranteed operational limit until the product flow is aligned.
No carry-over rule is currently defined in the product or Terms. The dashboard describes recent leads being updated after 30 days.
Premium is published as providing unlimited access to matching opportunities, alongside the professional profile, portfolio, requirement details, contact, chat and lead-management tools.
The current payment flow and Terms do not specify a commission on customer work. Professional charges relate to plan access; you agree job pricing directly with the customer.
Pricing & billing
Plans and subscriptions
Yes. A professional can create a profile, choose services and set a working radius without paying a subscription. See the Free lead-access clarification above.
Premium costs £234 upfront for the first six months. That is equivalent to £39 for each of those six months.
Billing is configured to continue at £39 per month after the initial six-month period. Check the payment details shown during checkout and in Billing.
The billing implementation is configured to create a monthly £39 subscription after the initial period. The published Terms allow cancellation after that six-month minimum.
The Terms permit cancellation after the initial six-month period. Self-service cancellation is not currently implemented end to end, so email hello@fyndii.com for help before the next monthly charge.
The subscription has a six-month minimum term paid upfront. The dashboard disables cancellation during that period.
The Terms describe the initial six-month payment as non-refundable. If you believe a payment was made in error, contact Fyndii, but assistance or a refund is not guaranteed.
No. Stripe is used for professional subscription payments. Fyndii does not currently hold customer-to-professional service payments, provide escrow or offer payment protection.
Fyndii Hire
Hiring and Looking for Work
Fyndii Hire applies the platform’s matching approach to business hiring requirements and customers who have chosen to enable Looking for Work.
Registered professionals can post a requirement from the professional dashboard with a service, position, postcode, distance and supporting details.
Customers can opt in, choose a service, add a postcode and preferred distance, provide details and optionally upload a PDF CV. The customer dashboard currently labels the feature “Coming Soon”, so availability may be limited.
The Privacy Policy and Terms state that an opted-in customer’s details and CV may be shared with professionals whose hiring requests match their service, skills and location. Disable Looking for Work to stop future sharing.
No. Matching is not an employment recommendation or guarantee. Businesses remain responsible for interviews, checks and hiring decisions, and Fyndii does not guarantee contact or employment.
Safety & trust
Making informed decisions
Fyndii may confirm a professional’s email address. It does not currently verify identity, business status, qualifications, licences, insurance or background information.
Review the profile and independently check credentials relevant to the work. Confirm business details, scope, timing and price in writing. Learn more about Safety & Trust.
No. Reviews are user-submitted through a public form and are not tied to a confirmed transaction or confirmed reviewer identity. There is no built-in moderation, professional-response or review-reporting workflow.
No. Fyndii does not employ or endorse professionals and does not guarantee availability, quality, workmanship or outcomes. Agreements are directly between customers and professionals.
There is no in-platform report or block control at present. Retain relevant information and email hello@fyndii.com.
Account & platform
Access and account information
Choose the customer or professional registration flow. Customer accounts can post requirements; professional accounts create business profiles and receive matching opportunities.
Use “Forgot password?” on the relevant customer or professional login page and enter your email address to request a Firebase password-reset email.
Customer and professional dashboards include profile tools for several account details. Email changes are not self-service and should be discussed with Fyndii.
There is no self-service account deletion control. The Privacy Policy says you may request deletion of personal information by contacting Fyndii at hello@fyndii.com.
Email hello@fyndii.com. No response time is guaranteed.
No matching questions found.
Try another search or contact Fyndii.
Still need help?
Can’t find what you’re looking for?
Get in touch and Fyndii can point you towards the relevant information.
Contact Fyndii